We didn’t even agree to disagree
Yanis Varoufakis

Whenever direct, face to face negotiation has failed, or is making slow progress, mediation should be the default setting.

Disputes are a fact of business life. How you deal with them can be a difficult decision. You can try to negotiate directly with the other party. You can arbitrate, or litigate. Or, you can mediate.

Having worked on the front line in business, Andrew is acutely aware of how destructive disputes can be – how much collateral damage they can cause; how easily management time gets diverted from creating to containing; and the impact all of this has on cash flow. The longer disputes persist, the more they end up destroying value.

In an increasingly interconnected world, he knows the importance of preserving business relationships (where appropriate), rather than destroying them. In the work place, in particular, there is now a greater focus on retaining, growing and strengthening business relationships.

Mediation can be used at the outset, to set up good business relationships; at an early stage, to nip conflict in the bud; or to bring an end to an unresolved impasse or long-running litigation.

So why mediate? Whether it is in a commercial or workplace context, mediation will help you to minimise your risks – escalating legal costs; wasted management time; reputational damage and the dangers of high stress and low morale on productivity.

Mediation can get you back on track, with the minimum of fall out, expense and delay.